All in-stock items will ship within 1-2 business days and will arrive within 3-5 business days from the ship date. In the event of a delay, we will notify you by email. All Custom Monogram Items, please allow 10 business days to process and be ready to ship. Items sent directly from our supplier may take longer, and items ordered together may not arrive in the same box. Shipping times are subject to availability of product.
If a product you have ordered is out of stock or on back order, we will contact you with a shipment date and you can decide to either keep the order as is, cancel the item, or cancel the entire order. Occasionally issues arise that may lead to additional production time, such as our manufacturers experiencing a backup in production. If this is the case, you will be alerted as soon as we are made aware that a problem exists. If you need to verify stock information and availability prior to placing your order, please contact Spoiled Rotten.
If your order totals $100 or more, we will ship it Standard (above). This excludes all sale and regular-priced shoes. $5 per pair is added to your shipping total, whether flat rate or free standard. The total cost of the shoes in your cart counts toward your total.
If you require either 2-Day Shipping, Overnight or Saturday delivery for your order, please contact us directly at 865-691-9999 or by email at firstname.lastname@example.org. We can verify if the item or items are available for overnight or Saturday delivery, as well as quote shipping charges the apply for the order.